19 common questions about VoxyAI

Click “Log in” at the top right, then choose “No account yet? Sign up” and enter your email and password. Your free plan activates automatically with 2,000 credits every month.

Used plan credits reset on the 1st of each month (UTC+8). Need more volume before the reset? Upgrade to a higher plan at any time.

The line under the input box on the home page shows your remaining credits in real time, and the account settings page lists your plan and balance.

Yes. Without an account you get 1,000 credits per IP per day. Once you sign in, credits are calculated monthly.

Use “Change password” in account settings if you still know your current password. If you have forgotten it entirely, email hello@voxyaudio.com and we will reset the account for you.

Yes. Pick a plan on the pricing page and the new quota applies immediately.

Plans are billed monthly in USD through Paddle, our Merchant of Record. Sales tax / VAT may apply depending on your location — Paddle calculates and handles it at checkout. You can cancel any time.

Credits are delivered instantly and can be used for speech generation and export. Consumed credits are non-refundable. If you were charged twice, hit a payment error, or received output that clearly does not match the template you selected, email hello@voxyaudio.com — we will investigate and refund through your original payment method.

Creator and higher plans include a commercial license covering comic dramas, audiobooks, game NPCs, ads, short videos, online courses and corporate videos. Pro additionally unlocks API access and higher concurrency for team-level integration.

Ten languages: Mandarin, English, Japanese, Korean, Cantonese, Spanish, French, Portuguese, Indonesian and Russian. Both engines route automatically, so every language keeps a native accent and consistent quality.

480+ lifelike voices across two engines: our in-house uranus cross-lingual engine (340+ voices covering every language) and the MiniMax character engine (132+ character voices). New voices are added continuously.

The system routes by the voice you pick: uranus excels at natural cross-language switching, while MiniMax excels at character-driven emotion. Both run side by side — choosing a voice on the home page already selects the best engine, so there is nothing to switch manually.

MiniMax specialises in character acting — 12+ signature archetypes such as cheerful heroines, aloof mentors, hot-blooded teens and sly old men. It handles emotional range and personality far better than the standard engine, which makes it ideal for comic dramas, audiobooks and game NPCs. It also costs more: 1 credit on uranus vs 2 credits on MiniMax.

Voice cloning is not available yet, but we keep adding official voices and character styles. Preview them on the home page and pick the one that fits.

Use the Speed and Pitch sliders on the home page — you can preview the effect before generating.

MP3 by default, plus WAV and OGG downloads. You can also export SRT subtitles with per-sentence timing that can be fine-tuned in your editor.

1,000 characters per request. Anything longer is rejected — split it into segments.

We do not store generation history. Your text is used only for the current request.

Pro and above include API access to all 480+ voices and 10 languages, with a high-concurrency quota and full documentation. Get your API key in settings, or contact us for custom enterprise integration.